Quiet Hours is a mental-health app built with clinical psychologists, not growth hackers. Text and voice-note therapy with a real, named, licensed therapist — not a chatbot, not a pool. Your therapist is yours, same person, every week. Sessions happen in 20-minute pockets across the week, not in one 50-minute Tuesday slot you have to rearrange your life around.
Clinically validated questions (PHQ-9, GAD-7, adult attachment inventory). Designed with Dr. Niamh O'Ceallaigh, Trinity College Dublin. You're not being matched by an algorithm vibing on your zodiac — you're being matched by what therapists actually need to know to help you.
We shortlist three therapists based on specialism, approach, and availability window. Fifteen-minute free video "vibe check" with each (you don't have to do all three). Keep the one you click with. Change, free, any time in the first 30 days.
Message or voice-note your therapist whenever. Reply windows are 8am–8pm Mon–Sat. One full 45-min video session per week is included on Core and Full plans. Average reply time is 3h 18min. Average session show-rate: 94% (industry average is 61%).
Every 4 weeks we remeasure PHQ-9 and GAD-7. You and your therapist see the curve together. If you're not improving by week 12, we escalate — often to in-person care, sometimes to a psychiatrist in our partner network. The goal is to discharge you, not keep you.
Only 7.4% of applicants get onto the Quiet Hours panel. Every therapist is BACP, UKCP, HCPC, or IACP registered; every one has a minimum of 3 years post-qualification experience; every one passes our 4-hour clinical interview with Dr. Edwina Malpractice (our Clinical Director) and a supervised case review.
Dr. Rhiannon AshworthBACP accred. · DClinPsy EdinburghAnxiety · burnout · perfectionism · 11 yrs
Obi AkinwumiHCPC reg. · MSc UCLMen's mental health · grief · ADHD · 8 yrs
Saoirse KavanaghIACP reg. · MA DCUPostnatal · couples · trauma-informed · 14 yrs
Dr. Amir ChakrabortyBABCP accred. CBT · DClinPsy King'sOCD · panic · health anxiety · 9 yrsCancel any time in the app in 2 taps. We don't do guilt-trip cancellation flows. NHS Talking Therapies covers one plan tier (Messaging-only) in England & Wales; we'll submit the referral for you.
Unlimited messaging & voice notes with your therapist. Mon–Sat replies. No live video sessions.
Everything in Messaging, plus one 45-minute live video session a week. The plan our clinical team recommends for most members starting care. Change therapist free in first 30 days.
Everything in Core, plus a second 45-minute weekly video session and priority psychiatry scheduling inside 72 hours where clinically indicated.
◦ Employer-sponsored access via Bupa, Vitality, Unum, MPB Health & Health Shield · student pricing: 40% off with .ac.uk / .ie / student-beans verification
Peer-reviewed outcomes paper co-authored with Prof. Eilish Ó Murchú (University of Limerick) and published in Journal of Medical Internet Research, Mar 2025. Sample: n=14,400 Quiet Hours members, 12-week care episodes, intention-to-treat analysis.
Read the full paper →"Saoirse has been my therapist for 7 months. I have tried three in-person therapists in the past decade and quit each one by week 6. The async format means I talk to her when I'm actually in the feeling, not five days later sitting on a sofa trying to remember."
"First time I've ever finished a course of therapy. Week 14 my PHQ-9 was a 4. I'm discharged. Dr. Amir and the app made it possible to fit it around a dissertation and a teenage son."
"What sold me was the outcome paper on the website. I am a data person. I don't book therapy based on vibes. Their 72% recovery vs 46% control, published in JMIR, is rigorous and rare."
Yes, our Messaging plan is available via NHS Talking Therapies (IAPT) in England & Wales. After self-referral through our intake, we'll submit the referral to your local Talking Therapies service; they'll review and fund care where appropriate. Scotland and NI partners are in pilot — email hello@tilkly.com to check availability by postcode.
We are not a crisis service. If you're in immediate danger, please call 999, Samaritans on 116 123 (free, 24/7, UK & IRL), or present at A&E. Inside the app, every screen has a red "crisis" button that dials Samaritans in one tap and notifies your therapist. Our therapists are trained in safety planning but cannot respond to crisis situations in real time.
Your conversations are end-to-end encrypted and visible only to you and your therapist. We never sell, share, or train models on your messages. Full privacy policy at quiethours.app/privacy. We are registered with the ICO (Z8421004) and comply with UK GDPR + HIPAA. We do not integrate with Meta Pixel, TikTok, or any ad-tech SDK in-app. Period.
Yes, any time, free. In the first 30 days we encourage it — a mismatch is a common, recoverable problem. After 30 days it's still free, but your current therapist gets a courtesy heads-up message (you can opt out). The new therapist does not see your old conversations unless you explicitly share the history.
Yes. Every reply, every session, is from your named, photographed, registration-numbered human therapist. No AI writes therapeutic content in Quiet Hours. AI is used only for two operational things: triaging support tickets (opt-in), and transcribing your voice notes for your therapist's notes. Neither touches clinical content.
In the app, Profile → Plan → Cancel. Two taps. You can cancel in the 14-day free trial with zero charge, or any billing cycle after. Access continues through your paid-up end date. We don't send retention-pressure flows or "wait, here's a discount" — canceling therapy is your decision, not ours to negotiate with.